Our Privacy Policy

Thank you for choosing Language Live – German Classes Jaipur for your German language learning journey. We strive to provide you with the best experience and support throughout your course. Please review our refund policy below:

  1. Refund Eligibility
    • Refunds are applicable only for courses purchased directly through Language Live, Jaipur website.
    • Refunds are not applicable for courses purchased through third-party platforms or partners.
  2. Refund Request
    • To request a refund, you must contact our support team within 5 days of your course purchase.
    • Refund requests made after the specified period will not be eligible for consideration.
  3. Refund Process
    • All refund requests will be carefully reviewed by our team.
    • Approved refunds will be processed within 7 days of the refund request approval.
  4. Non-Refundable Items
    • Certain items are non-refundable, including:
      • Downloadable course materials
      • Services rendered (e.g., tutoring sessions, personalized feedback)
      • Partially completed courses
  5. Refund Criteria
    • Refunds may be granted under the following circumstances:
      • Technical issues that prevent access to the course content despite reasonable troubleshooting efforts.
      • Dissatisfaction with the course content or delivery, provided that the reasons for dissatisfaction are clearly communicated and documented.
  6. Refund Exceptions
    • Refunds will not be granted in the following situations:
      • Failure to meet course requirements or complete course assignments.
      • Change of mind or personal circumstances unrelated to the course experience.
  7. Contact Us
    • If you have any questions or wish to initiate a refund request, please contact our support team at support@languagelive.in

Language Live – German Classes Jaipur reserves the right to update or modify this refund policy at any time without prior notice. Please refer to this page periodically for any changes.